Privacy Policy

Last updated: 11 July 2025

OMEGAKEYS LTD (“we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and EU GDPR where applicable.

1. Who We Are

OMEGAKEYS LTD
Company Number: 16577559
Registered Office:
71–75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
UNITED KINGDOM

Email: contact@omegakeys.com
Phone: +44 788 341 5576

2. What Information We Collect

We may collect the following types of personal data when you interact with our website or services:
• Full name
• Email address
• Billing address
• Company name and VAT number (if applicable)
• IP address, browser and device information
• Order details and transaction history

We do not store credit/debit card details. All payments are processed securely by trusted third-party providers (e.g., PayPal, Stripe).

3. How We Use Your Data

We process your personal data to:
• Fulfill and manage your orders
• Send order confirmations and invoices
• Provide technical support and respond to inquiries
• Comply with legal, tax, and accounting obligations
• Improve our website, services, and customer experience

4. Legal Basis for Processing

We rely on the following legal grounds to process your data:
• Contractual necessity – to deliver products or services you have requested
• Legal obligation – to meet our tax and regulatory responsibilities
• Legitimate interest – to manage our business operations and improve services
• Consent – for optional email marketing (only if you opt in)

5. Data Sharing

We may share your information with:
• Payment service providers (Stripe, PayPal)
• Hosting and email service providers
• Government authorities (e.g., HMRC), if required by law

We do not sell or rent your personal data to any third parties.

6. International Transfers

Your data may be processed outside the UK or EEA by third-party service providers (e.g., cloud or email providers), but we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

7. Your Rights

Under the UK GDPR, you have the right to:
• Access your personal data
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at contact@omegakeys.com

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described above, including any legal, accounting, or reporting obligations.

9. Data Security

We use secure servers, firewalls, encryption, and access controls to protect your data. Payment information is handled only by certified, PCI-compliant payment processors.

10. Cookies & Analytics

We use cookies and analytics tools (e.g., Google Analytics) to understand user behavior and improve site performance. Please refer to our separate Cookies Policy for full details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

If you have any questions about this Privacy Policy, please contact us at:
Email: contact@omegakeys.com
Phone: +44 788 341 5576

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